Traveling as Couple
: Breakfast and its staff are very nice people, they will walk the extra mile to please you if you have any request. Front disk staff "Zineb and Mahmoud" both are very welcoming and a problem solvers. Billmen "Emad and Gamal" are very friendly and knowledgeable about the hotel's history and background as it was the mansion of one of the Egyptian's famous actor "Yousef Wahbi."
: Room services was very poor service, for example, I ordered Turkish coffee, it take more than 30 minutes to arrive to my room and it was nothing like what I ordered and cold, I asked the room service guy to change it but it come back the same poor quality. House keeping services always missing to replace an item or two when they clean the room either they forget towel, drinking water, or refile the coffee bar. Two items of my own property was missing during the course of my stay, a sleeping pants and a brand new boxed power bank. I did report both incidents but there was no action taking to find my personal missing items.